Last week I attended a local leadership meeting and was honored to make a mini-presentation to the members on social media. I didn’t realize that the hardest part would be explaining why they should get involved. They wanted to know about the mechanics of the how. That’s the wrong approach.
- The Right Approach is the Why
1) Social Media is, well, social. Social is good! Don’t you attend local meetings? Reach out network at community events? Volunteer? Create lasting relationships to generate sales and satisfaction? Why should you be engaging in social media? For the same reasons.
2) It’s one-to-one, but your reach is one-to-many. Where else can you get your message out to hundreds or thousands in an instant? For free? It bears repeating here that your posts, your Tweets, your status updates, etc. should still smell like a personal conversation. You’ve heard me talk about authenticity. Your conversations need to feel real and be targeted to the person – not your 600 followers.
3) The conversation is happening – either you’re in or you’re out. I’m amazed at the number of businesses who still think social media is folly. Folly, I say! That’s just crazy talk. It’s only folly if you don’t plan, don’t create a strategy and a policy, and walk into it blindly. Hear me: Prospects are talking about you and your company. And they will continue to talk whether or not you’re in the game. How is that smart?
4) Social media is not going away, so live with it. I know I’m being a little ornery in this post, but there is no time to be coy. Remember back in the day when your mom announced that email would never be the primary method of communication? No one thought instant messaging and texting would be around for long? Hello! They are now ingrained into our social communication consciousness. Social media is not going anywhere, but maybe your organization is if you don’t move now.
Ok, I’m passionate about this for lots of reasons. If you’ve read some of our other posts here, you know that I feel strongly that this is the now and the future of relationship building with your customers, prospects, vendors and partners.
But, you have to embrace, internalize and believe in the why before you jump on the how.
You can visit Professional Mojo to find out more about onsite and online training, keyword talks and custom social media plans toolkits created for your needs.