[fusion_builder_container hundred_percent="yes" overflow="visible"][fusion_builder_row][fusion_builder_column type="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" spacing="yes" background_image="" background_repeat="no-repeat" padding="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="no" center_content="no" min_height="none"][caption id="attachment_159" align="alignleft" width="300" caption="A wiki is a useful social media tool that can be used to preserve corporate knowledge"] [/caption] Once upon a time, back in the pre-Internet highway days, people documented business knowledge on things called paper. Or in items called books. Or, held critical information in the round thing called their head. Then, came the computer. Businesses rapidly adopted knowledge management systems, which Wikipedia itself describes as "for supporting creation, capture, storage and dissemination of information." These systems preserve business continuity, so if someone is hit by the ubiquitous bus, the knowledge of what they do and how they do it can be transferred to others. Then came the wiki. A wiki is a free or cheap browser-based web platform that allows your employees to contribute information based on their expertise and knowledge. They can edit content within the articles, too. Together, this material creates a knowledge base for your organization that relies on the integrity of the additions. Many companies are using a wiki to create their own knowledge management systems for retaining corporate knowledge, training and collaboration. Used correctly, it can be a very valuable free resource that helps create a central repository of knowledge for your organization. Here's some wiki wisdom: A wiki relies on the integrity of the author, so there is the opportunity for mistakes or even sabotage. Fortunately, wikis are designed to make it easy to correct errors and have a "recently changed" feature so admins can quickly determine what's been done and by whom. Some training might be required. A wiki promotes meaningful topic association so the user can easily navigate to related ideas. Be sure to show your employees how to make the links. A wiki is an interactive, living and breathing tool. It's only as good as the involvement of your employees. Interested in saving time and not having to reinvent the wheel every time an employee leaves? A wiki might be for you. Check out this site to find out more about wiki software and how to get started. A few tutorials are listed below: Slide Share tutorial on creating an educational wiki using pbworks Using Wikispaces For more information on Professional Mojo and how we can help you create a better website, integrate your social media and drive business success, contact us. [/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

training Archives - Professional Mojo

Q: Social Media and Nonprofits: Share This!

We have been continuing our discussion about donor engagement and specifically how social media and other tools can amplify your reach. Once you have decided that social media should be part of your strategic plan, what's next? What will you say? Consider these three key areas: 1) Organizational Impact: Donors want to know what good you are doing in the world. This is no surprise, I know, but consider how social media can help you extend that message. A simple Tweet may say: One new well just drilled in middle of town to provide fresh H2O! 2) Successes: Share them often and across distribution channels and stay on message. For example, building on the Tweet above, your blog post that day should be from the field, complete with audio and video. You should also Tweet out those pics. 3) Inside Organizational Scoop: This is the most overlooked area, and yet many donors crave info on the who, what and how of any organization to whom they give their money. Consider posting congratulations on your Facebook fan page to employees who excel, sharing goals met, etc. If you'd like to learn more about how you can more effectively use social media to improve your donor engagement, consider joining us on 6/25/09 for our online workshop featuring a special guest..

Social Media Basics: 5 YouTube Tips

Get 5 tips for getting started on YouTube. It's not as hard as you think.

Facebook: Top Questions Revealed!

Professional Mojo answers your top Facebook questions. Check it out. What are your top questions?

What’s with a Wiki?

Social media offers businesses many opportunities to do more with their current resources. Starting a wiki in your organization might be a great step to collecting the corporate knowledge that seems to escape everytime a new employee leaves! Find out more about wikis here.

Create a Better Social Media Plan: 3 Quick Tips

3 quick tips that most companies miss when creating their social media plans

4 Tips to Better NonProfit Website Copy

Learn 4 quick tips to write better website copy!

Search Engine Optimization Tips: Today’s iTunes Podcast

Join Professional Mojo as they discuss some of the most important things you should do with your Search Engine Optimization (SEO). Find out more in our online workshop/webinar.

Social Media and Nonprofits: Share This!

Three things you should be sharing with your donors using social media.

A Few Twitter Tip Basics

There are dozens of ways that Twitter can help you achieve your objectives. Make a plan and stick to it. Here are just a few basic tips to get you started.

Top Blogging Tips, Part 1

Join Professional Mojo every Tuesday and Thursday from 11-11:30EST as they discuss a variety of social media topics. This week? Top tips for blogging - especially important for newbies.